Have you even met your car wreck attorney? We have 6 attorneys. Each attorney has a client advisor. Each new client there is an initial meeting in person, over zoom, or phone. They will lay out the plan when, what will happen for both PI and PD claims. PD when to expect a rental, completed repairs, when DV claim sent out and settled. PI when and where treatment occurs, when treatment hits mmi, when demand goes out, when claim will be settled, when do we need to file suit. All of these whens and whats will be addressed. You will have continuous communication with client advisor and attorney with a group text or email.